Last updated: 1 September 2024
This Privacy Policy describes how STACKD Wholefood Blends ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from stackdblends.co (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information that you directly submit to us through our Services may include:
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the section below, Third-Party Websites and Links.
We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfil your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and manage your account, arrange for shipping, facilitate returns and exchanges, and other features related to your account.
We may use Artificial Intelligence (AI) technologies to process certain personal information, such as analysing responses to quizzes or other interactive elements of the Services. The AI helps us to personalise your experience, provide tailored recommendations, and improve our Services. The use of AI is designed to enhance user interactions and support better outcomes based on the information you provide.
Where AI is used to make decisions that may significantly affect you, you have the right to request human intervention, express your point of view, or contest the decision. Please contact us if you wish to exercise these rights.
We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe.
We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, to provide effective services, and to maintain our business relationship with you.
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify’s Cookie Policy.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.
In certain circumstances, we may disclose your personal information to third parties for contract fulfilment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. These circumstances may include:
The Services are intended for a general audience and are not directed at children under the age of 13. However, some of our Services, such as quizzes or other educational content, may involve the participation of children under parental supervision.
Parental Consent: If you are the parent or guardian of a child who is using our Services, we require your consent to collect any personal information from your child. You may withdraw this consent at any time by contacting us using the details provided below.
Types of Data Collected: We may collect data from children, such as quiz responses or preferences. This data is used solely for providing the Services and improving user experience.
Data Retention and Deletion: We retain children’s data only as long as necessary to provide the Services. After the completion of the quiz or interactive session, data will be anonymised or deleted, unless parental consent is provided for longer-term use.
Security: We employ additional security measures to protect children’s personal information, including encryption and access controls.
Parental Rights: Parents and guardians have the right to access, correct, or request the deletion of their child’s personal information. Please contact us using the information below to exercise these rights.
We take reasonable measures to protect your personal information, but please be aware that no security measures are perfect or impenetrable. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Depending on where you live, you may have certain rights regarding your personal information, including the right to access, delete, correct, or transfer your data, or to restrict or withdraw consent for processing. We do not discriminate against you for exercising these rights. You may exercise these rights by contacting us using the details provided below. We may need to collect information from you to verify your identity before providing a substantive response to the request.
If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to lodge your complaint with your local data protection authority.
International Users We may transfer, store, and process your personal information outside your country of residence, including in countries that may not provide the same level of data protection as your home country. For transfers from Europe, we rely on recognised transfer mechanisms like the European Commission's Standard Contractual Clauses.
Our Site may provide links to third-party websites. We are not responsible for the privacy or security practices of these third-party sites. Information you share on public or semi-public venues may be viewable by other users of the Services and/or users of those third-party platforms.
If you have any questions about our privacy practices, including those related to children’s data, or if you would like to exercise any of the rights available to you or your child, please contact us at:
For the purpose of applicable data protection laws, and unless stated otherwise, we are the data controller of your personal information.
